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The Legal Ethics of Generative AI

Perlman, Andrew, The Legal Ethics of Generative AI (February 22, 2024). Suffolk University Law Review, Forthcoming, Available at SSRN: https://ssrn.com/abstract=4735389 or http://dx.doi.org/10.2139/ssrn.4735389

The legal profession is notoriously conservative when it comes to change. From email to outsourcing, lawyers have been slow to embrace new methods and quick to point out potential problems, especially ethics-related concerns. The legal profession’s approach to generative artificial intelligence (generative AI) is following a similar pattern. Many lawyers have readily identified the legal ethics issues associated with generative AI, often citing the New York lawyer who cut and pasted fictitious citations from ChatGPT into a federal court filing. Some judges have gone so far as to issue standing orders requiring lawyers to reveal when they use generative AI or to ban the use of most kinds of artificial intelligence (AI) outright. Bar associations are chiming in on the subject as well, though they have (so far) taken an admirably open-minded approach to the subject. Part II of this essay explains why the Model Rules of Professional Conduct (Model Rules) do not pose a regulatory barrier to lawyers’ careful use of generative AI, just as the Model Rules did not ultimately prevent lawyers from adopting many now-ubiquitous technologies. Drawing on my experience as the Chief Reporter of the ABA Commission on Ethics 20/20 (Ethics 20/20 Commission), which updated the Model Rules to address changes in technology, I explain how lawyers can use generative AI while satisfying their ethical obligations. Although this essay does not cover every possible ethics issue that can arise or all of generative AI’s law-related use cases, the overarching point is that lawyers can use these tools in many contexts if they employ appropriate safeguards and procedures. Part III describes some recent judicial standing orders on the subject and explains why they are ill-advised. The essay closes in Part IV with a potentially provocative claim: the careful use of generative AI is not only consistent with lawyers’ ethical duties, but the duty of competence may eventually require lawyers’ use of generative AI. The technology is likely to become so important to the delivery of legal services that lawyers who fail to use it will be considered as incompetent as lawyers today who do not know how to use computers, email, or online legal research tools.”

It’s the End of the Web as We Know It

The Atlantic [unpaywalled] – A great public resource is at risk of being destroyed. By Judith Donath and Bruce Schneier: “The web has become so interwoven with everyday life that it is easy to forget what an extraordinary accomplishment and treasure it is. In just a few decades, much of human knowledge has been collectively written… Continue Reading

5 Tips For Creating A Professional Email Signature

Forbes: “Email signatures are an important element of professional communication. Think of them as digital business cards. Within a short space, you get to tell potential customers/clients who you are and the services you provide. A well-crafted email signature enhances your brand, reinforces your identity and streamlines your communication, making it easier for recipients to… Continue Reading

Purpose-built AI builds better customer experiences

MIT Technology Review: “Successfully improving customer satisfaction through AI means becoming data-driven, prioritizing employee feedback and resources, and letting business goals guide technology deployment, says senior product marketing manager at NICE, Michele Carlson.In the bygone era of contact centers, the customer experience was tethered to a singular channel—the phone call. The journey began with a… Continue Reading

How to make your AI-generated content sound more human

Search Engine Land – Leverage AI like ChatGPT to generate more human-sounding long-form content. “Refine prompts with details to produce engaging articles. Generative AI tools like ChatGPT can create content, but it doesn’t always sound natural. The content can come across as dull or robotic without the right guidance. Fortunately, there are techniques you can… Continue Reading

The Disconnect Between Law Firms and Clients on Use of Gen AI

“Senior leaders at large law firms and executives in corporate legal departments are largely in agreement that Generative Artificial Intelligence (Gen AI) tools are likely to have a dramatic impact on the practice of law in the years ahead. But there are some notable and intriguing gaps between how firm leaders and their clients are… Continue Reading

Harvey Eyes ‘All Sorts’ of Lawyers in AI Legal Hiring Spree

Bloomberg: Harvey, a generative artificial intelligence startup that quadrupled in value last year, has spent the first quarter of 2024 embarking on an expansion spree that shows no signs of slowing. “The privately held company, which has 82 employees, wants to double that number by year’s end, said its 29-year-old co-founder and CEO Winston Weinberg… Continue Reading

ABA Free Legal Answers

“The American Bar Association web program ABA Free Legal Answers, which gives income-eligible users the ability to pose civil legal questions to volunteer attorneys, has released a nationwide list of lawyers, law firms, corporate law departments, law schools and other legal organizations who in 2023 handled the most online questions. Launched in 2016, the program… Continue Reading

LLRX February 2024 Issue

Articles and Columns for February 2024 Scam Baiting: An Innovative Approach to Combating Online Fraud – Kyra Strick AI in Banking and Finance, February 29, 2024 – Sabrina I. Pacifici Toward a durable, dictator-proof Washington Post – David H. Rothman What Happens to Your Sensitive Data When a Data Broker Goes Bankrupt? – Jon Keegan Publishing… Continue Reading

Axel Springer vs. Google

Fortune: “Axel Springer is at Google’s throat again. The German news-publishing giant (for which I worked in my days at Politico) has a long history of battling Google over the issue of so-called ancillary copyright fees—payments for carrying snippets of text and thumbnail images in search results. But now it’s waging war on another front:… Continue Reading