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Category Archives: Marketing

Reports – Law firms are having the best financial-growth year in about a decade

ABA Journal: “Law firms increased revenues this year, posting gains during the first three quarters that are the best in about a decade, according to two new reports. The numbers differed slightly, but the conclusion was the same: 2018 is shaping up to be a good year, thanks to higher billing rates and higher demand for legal services. Wells Fargo Private Bank’s Legal Specialty Group found revenue growth of 7 percent among its surveyed law firms, while Citi Private Bank’s Law Firm Group reported revenue growth of 6.3 percent. Wells Fargo said demand increased by 3.3 percent, while Citi Private Bank found demand growth of 2.5 percent. Billing rates grew even more, increasing by 4.3 percent, according to Citi Private Bank.

The New York Law Journal covered the Wells Fargo report, while Citi Private Bank released its findings in a press release and client advisory. Citi Private Bank’s report was conducted with Hildebrandt Consulting.

The nation’s top 50 law firms outperformed other law firms, according to both reports. According to Wells Fargo, revenue increased 8.2 percent at the 50 top firms. Revenue growth was 5.7 percent at law firms ranked 51 to 100 and 2.3 percent for firms ranked 101 to 200. Demand growth also was highest for the top 50 firms, both reports found. Niche firms outside the top 200 firms also performed well, with demand growing an average of 2.5 percent, according to Citi Private Bank. The results suggest that firms “with strong reputations and differentiated brands are being favored in the market, regardless of their size,” according to Citi’s press release. ..

Glassdoor’s list of Best Places to Work in 2019

“Employees have spoken! These are the Best Places to Work in 2019 – did your company make the cut?”  The list this year does not place Facebook, Google, Apple in the top 5 slots, although there is a slim margin between all the top rated companies. In the number one place this year – as… Continue Reading

Top 10 Tips for Solos and Young Lawyers

ABA Journal: Top 10 Tips for Solos In its Briefly Speaking contest in 2018, the ABA asked for its members to offer their words of wisdom to solos. Here are some of our favorite entries, along with the winning advice in the solo lawyers category, by Andrew Clark of Pickerington, Ohio. Top 10 Tips for… Continue Reading

Amazon’s AbeBooks backs down after booksellers stage global protest

The Guardian: “After almost 600 booksellers withdrew 3.5m books from the secondhand marketplace in support of countries dropped by the website, it apologises for a ‘bad decision’. An “extraordinary and unprecedented” global protest from antiquarian booksellers has forced the Amazon-owned secondhand marketplace AbeBooks to backtrack on its decision to pull out of several countries. AbeBooks… Continue Reading

The 2018 Legal Trends Report

Above the Law – “Key data reveals the state of the legal profession. What is the Legal Trends Report and how can this report help law firms better their practice? In this On the Road report from the Clio Cloud Conference 2018, host Laurence Colletti and I welcome George Psiharis to discuss how much time… Continue Reading

Expert attorneys command 4 figure hourly billing fees

The Business Journals [paywall]: “Boston-based Ropes & Gray partner Douglas Meal, one of the most sought-after data privacy and cybersecurity attorneys in the country, typically charges $1,550 an hour for his services, according to a recent court filing. The filing offers a rare public glimpse into what some of the attorneys at Boston’s largest law… Continue Reading

Law firms can learn from other industries’ missteps on cybersecurity awareness and prevention

ABA Journal – “Equifax. Yahoo. Anthem. Sony. In the past few years, these companies experienced some of the most significant data breaches to date. And all of these companies found themselves subject to intense worldwide media coverage over their failure to secure their information. The industries affected—from health care to entertainment—know all too well that… Continue Reading

Average time to resolve problems three times higher than customers want

This article is of interest for several reasons – human mediated resolution, customer service and research are increasingly targeted to be replaced by various forms of electronic, robotic and AI applications. So the premise of this article, via ZDNet – A recent AI customer experience study shows that, although businesses have invested in AI solutions,… Continue Reading

New on LLRX – Book Review of “Frenemies: The Epic Disruption of the Ad Business (and Everything Else)”

Via LLRX – Book Review of “Frenemies: The Epic Disruption of the Ad Business (and Everything Else)” – Advertising is now part of a complex ecosystem that engages a wide range of components, including but not limited to: social media, Big Data, AI, data mining, competitive intelligence, and marketing. Alan Rothman, reveals and explains for… Continue Reading

Facebook Is Giving Advertisers Access to Your Shadow Contact Information

Gizmodo: “…One of the many ways that ads get in front of your eyeballs on Facebook and Instagram is that the social networking giant lets an advertiser upload a list of phone numbers or email addresses it has on file; it will then put an ad in front of accounts associated with that contact information.… Continue Reading

Digital Deceit II: A Policy Agenda to Fight Disinformation on the Internet

“Digital disinformation poses a grave threat to our democracy and demands a new social contract between consumers and internet companies that is rooted in transparency, privacy and competition, according to a new report co-published by the Shorenstein Center on Media, Politics and Public Policy at the Harvard Kennedy School and New America, the Washington, D.C.-based… Continue Reading

HBR – Uninformed Consent

Harvard Business Review – Companies want access to more and more of your personal data — from where you are to what’s in your DNA. Can they unlock its value without triggering a privacy backlash? Leslie K. John – Marvin Bower associate professor of business administration at Harvard Business School: “…Technology has advanced far beyond… Continue Reading