Accurate, Focused Research on Law, Technology and Knowledge Discovery Since 2002

Category Archives: Internet

I looked at all the ways Microsoft Teams tracks users and my head is spinning

ZDNet – “…a couple of weeks ago Microsoft CEO Satya Nadella declared, in an interview with the Financial Times, that Teams could soon be a digital platform as important as the internet browser. Yes, Microsoft Teams. This startled me a touch. The world seems to have moved rather quickly of late. I thought of all those working-from-home employees, real people who have been thrust onto Teams. I wondered if they like it. I also wondered just how much it records what they do. You see, this became an especially poignant issue when Microsoft slipped into a puddle of controversy with its 365 Productivity Score feature — since modified — one that seemed to rate individual employees for their alleged output.  So I scuttled off to find details of how Teams captures data and delivers it to customers — and to look at the nuances from the perspective of employee…”

Misinformation dropped dramatically the week after Twitter banned Trump and some allies

Washington Post – Zignal Labs charts 73 percent decline on Twitter and beyond following historic action against the president -“Online misinformation about election fraud plunged 73 percent after several social media sites suspended President Trump and key allies last week, research firm Zignal Labs has found, underscoring the power of tech companies to limit the falsehoods… Continue Reading

The State of Online Harassment

“Stories about online harassment have captured headlines for years. Beyond the more severe cases of sustained, aggressive abuse that make the news, name-calling and belittling, derisive comments have come to characterize how many view discourse online – especially in the political realm. A Pew Research Center survey of U.S. adults in September finds that 41%… Continue Reading

New Guide to Help Middle and High School Students Conduct Research with Library Resources

Teaching with the Library of Congress – This post is by Kaleena Black of the Library of Congress. “The research process can be fun and rewarding, but it can also present some challenges. For some students, the idea of research might not immediately bring to mind an exciting activity, filled with intrigue, suspense, and joy.… Continue Reading

The Capitol attack set off a raging debate on Wikipedia: what to call it?

Fast Company – “‘Storming’? ‘Insurrection’? ‘Riot’? ‘Attempted coup’? On Wikipedia, where neutrality is prized above all, volunteers are still searching for the words….As facts came in, as editors double-checked and pruned according to Wikipedia standards, the text grew and shrank and grew again, so that only the most relevant verifiable and neutral language remained. “Once… Continue Reading

The Capitol Rioters Weren’t ‘Low Class’

The Atlantic – The business owners, real-estate brokers, and service members who rioted acted not out of economic desperation, but out of their belief in their inviolable right to rule: “They were business owners, CEOs, state legislators, police officers, active and retired service members, real-estate brokers [one of whom arrived in DC via private jet],… Continue Reading

How Amazon manipulates consumers to keep them subscribed to Amazon Prime

Report by Norway’s Consumer Council (NCC) / Forbrukerradet – YOU CAN LOG OUT, BUT YOU CAN NEVER LEAVE: “Executive summary In this report, we show how Amazon makes it unreasonably cumbersome to unsubscribe from the Amazon Prime service. The process of cancelling an Amazon Prime subscription is riddled with a combination of manipulative design techniques,… Continue Reading

How to Hold Social Media Accountable for Undermining Democracy

Harvard Business Review: “The problem with social media isn’t just what users post — it’s what the platforms decide to do with that content. Far from being neutral, social media companies are constantly making decisions about which content to amplify, elevate, and suggest to other users. Given their business model, which promotes scale above all,… Continue Reading

The Tyranny of the Pandemic Office

The New Republic: “I read Anderson’s book Private Government: How Employers Rule Our Lives (and Why We Don’t Talk About It) at the beginning of the pandemic. Over the last few months, I kept returning to it as the physical workplace, the book’s primary topic of interest, mutated and then, for many white-collar workers, effectively… Continue Reading