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Ryanair Wins Legal Case Against Booking.Com Over Screen Scraping & Reselling Tickets

Bloomberg via MSN: “Ryanair, a major player in European aviation, has won a case in the US court against Booking.com, one of the world’s largest online travel agencies. The US court has ruled that the Dutch agency violated the Computer Fraud and Abuse Act by accessing the Ryanair website without permission. Court documents identified that Booking.com would on-sell unauthorized tickets by screen scraping the airline’s website. This isn’t the first time that Ryanair, the largest carrier in Europe and one of the world’s biggest low-cost carriers, has taken legal action against third-party booking platforms, to which they sell the carrier’s tickets at a higher markup, without permission. Ryanair is renowned for its low fares for travel across its network, and the airline noted that screen scraping software then finds and resells tickets to passengers with extra fees. It is also alleged that third parties limit personal contact information, making it difficult for the airline to contact the passengers directly…”

 

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