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My journey into the surreal, infuriating future of homeowners insurance

Business Insider: “I take privacy and surveillance extremely seriously — so seriously that I started one of the leading think tanks on the topic, the Surveillance Technology Oversight Project. But while I study surveillance threats around the country for a living, I had no idea that my own insurance company was using my premium dollars to spy on me. Travelers not only uses aerial photography and AI to monitor its customers’ roofs, but also wrote patents on the technology — nearly 50 patents actually. And it may not be the only insurer spying from the skies. This didn’t just feel creepy and invasive — it felt wrong. Literally wrong: There was nothing wrong with my roof…”

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