Knowledge@Wharton: [Omar Aguilar, strategic cost transformation global market offering leader at Deloitte Consulting], you’ve recently done your second biennial global cost survey. How long have you been doing these surveys, globally and in the U.S.?

Omar Aguilar: We’ve been doing it since 2008 in the U.S. and globally over the last couple of years. We did the first Biennial Global Survey in 2017, and we have now released the second Biennial Global Survey. We also do regional and sector updates. So, we’ve been at it for 10 years. And the reason we did this is that there’s no empirical-based evidence and no facts on cost management in the market…

“The problem is around architecting the transformation programs and implementing them. Companies architect an aggressive program but then they implement it tactically.” …