Chandan Lal Patary Author – The Agilist’s Guidebook | The Scrum Master Guidebook | Agile Coach: “…How can to discover the complexity of the organization? We can compile useful information, structured interviews or focus groups are also useful for collecting quantitative data about the intensity of complexity and qualitative information on what drives the complexity.

There could be many things which lead to complexity high, like a proliferation of products and/or services, conflicting and overlapping processes, misaligned incentives, bureaucratic hierarchical organizational structures, and inadequately articulated strategies, generally in some form of combination…”