Gartner: “Technologies from AI to cryptocurrency and online shopping are changing how we live and what it means to be human. CIOs and IT leaders must help their organizations adapt in this changing world. In Japan, one restaurant is exploring artificial intelligence (AI) robotics technology to enable paralyzed employees to remotely pilot robotic waiters. JPMorgan Chase, Microsoft and Ford are hosting virtual career fairs tailored to the needs of neurodiverse candidates. Enterprise Rent-A-Car integrated braille-reader technology into its reservations system for blind employees.  Using AI to increase accessibility at work is one of the Gartner Top 10 strategic predictions for 2020 and beyond. The predictions examine how technology is changing the definition of what it means to be human, and IT leaders must be prepared to adapt in a changing environment.

Technology, and its applications, are poised to affect every aspect of what we call humanity. “As the digital age progresses, assumptions around the fixed nature of ‘what’ humans are is beginning to be challenged,” said Daryl Plummer, Distinguished VP Analyst, & Gartner Fellow at Gartner IT Symposium/Xpo 2019 in Orlando, Florida. “Technology, and its applications, are poised to affect every aspect of what we call humanity and the conditions in which humans must live.”…