“ConsumerReports.org e-Ratings were developed to help consumers navigate the web efficiently, effectively, and with confidence. Based on a systematic review of specific features on selected web sites in various categories, our exclusive e-Ratings are ongoing, with new product, service, and information categories added regularly.” [Link] Continue Reading
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Category Archives: E-Commerce
New Study Ranks Customer Satisfaction With Online Retailers
Amazon Gets Top Marks For Customer Satisfaction In Study Continue Reading
Website That Verifies Legitimate Online Pharmacies
From the Internet Pharmacy and Online Pharmacies Verification website: “To be VIPPS certified, a pharmacy must comply with the licensing and inspection requirements of their state and each state to which they dispense pharmaceuticals. In addition, pharmacies displaying the VIPPS seal have demonstrated to NABP compliance with VIPPS criteria including patient rights to privacy, authentication… Continue Reading
Amazon Changes Policy For Online Product Reviews
Amazon Prods Reviewers To Stop Hiding Behind Fake Names (WSJ, $$): “Amazon changed its rules to end anonymous customer critiques in a bid to bring greater integrity to its rating system.” From Amazon: Frequently Asked Questions about Real Names Continue Reading
Privacy Issues and Searching for Lawyers Online
Paid Listings Complicate Search for Quality Lawyers Online: “Consumers searching for a local lawyer, especially a specialist, may find little more than advertising-based listings and nothing resembling thoughtful advice online. More troubling: While some sites, like FindLaw.com, are legitimate, ad-supported directories, others such as The BestLegalServices.com collect personal information and fail to disclose… Continue Reading
Part II of Hearing on Purchasing Pharmaceuticals Over the Internet
Senate Committee on Governmental Affairs, Permanent Subcommittee on Investigations – Buyer Beware: The Danger of Purchasing Pharmaceuticals over the Internet – Day 2, Federal and Private Sector Responses, July 22, 2004. (Day One) Link to Member Statements and Witness Testimony Continue Reading
Online Used Book Market Bypassing Royalty Fees
Online used-book sales concern some publishers: “Is Amazon.com becoming the Napster of the book business?” Continue Reading
E-Marketing Looks to RSS to Bypass Spam
Company Plugs RSS as Alternate to E-Mail Marketing Continue Reading
Study Released Today Rates How Sites Respect Customers
The 2004 Online Customer Respect Study of the Top 100 U. S. Companies ($$) evaluates “corporate performance from an online customer’s perspective,” according to the aggregate ratings for the following criteria: ease of navigation, quick and thorough responses to inquiries, respecting customer privacy, open and honest policies, values and respecting customer data. The top five… Continue Reading
Launch of New Anti-Spyware Resource
PestControl, a PC security company, today launched the Center for Pest Research, offering consumers a range of resources to assist in the effort to combat spyware. The site offers updated spyware analysis, whitepapers, how-to guides to identify, locate and eliminate “pests,” and an searchable Alphabetical Index to 21,109 Pest Descriptions.” Continue Reading
VeriSign Announces Anti-Phishing Business Solutions
From VeriSign’s press release today: “VeriSign’s Anti-Phishing Solution protects enterprises through a five-tiered solution that helps prevent, detect and respond to attacks, thereby mitigating and eliminating identity theft and email fraud attempts.” Continue Reading
Senate Hearing Focuses on Internet Pharmacies
U.S. Senate Committee on Governmental Affairs, Permanent Subcommittee on Investigations, hearing June 17, Title: Buyer Beware: The Danger of Purchasing Pharmaceuticals Over The Internet. Links to Member Statements and Witness Testimony Also presented today at the hearing, the following GAO report: Internet Pharmacies: Some Poses Safety Risks for Consumers and Are Unreliable in Their Business… Continue Reading
