How to Publish Without Perishing, by James Gleick: “As a technology, the book is like a hammer. That is to say, it is perfect: a tool ideally suited to its task. Hammers can be tweaked and varied but will never go obsolete. Even when builders pound nails by the thousand with pneumatic nail guns, every… Continue Reading
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Category Archives: E-Commerce
EU – ICT Research The policy perspective: e-Government and e-Participation
“In this report, e-Government and e-Participation, produced for the publication series ICT Research: The Policy Perspective, we examine how information and communications technology, or ICT, is revolutionising the way citizens, businesses and public administrations interact. The EU is investing heavily in e-government to help boost growth while delivering on the benefi ts of the information… Continue Reading
Searchers Led Away From Branded Websites According to New Survey
Hitwise Intelligence – Heather Hopkins – US: “This week we are publishing a report on online brand protection. This issue is huge for marketers with our research showing that more than 1 in 10 US Internet searches for leading brands is led away from the brand owner’s website. When you search for a brand in… Continue Reading
The Future of Privacy Forum Launched
The Future of Privacy Forum Agenda for Consumers and Businesses [See also: About the Forum] “FPF will seek to bring transparency to online data practices. Our plan is to document practices, produce multi-media educational materials, and commission reports and studies that provide consumers and policy makers the real story about how their data is used.… Continue Reading
Spamalytics: An Empirical Analysis of Spam Marketing Conversion
Spamalytics: An Empirical Analysis of Spam Marketing Conversion, October 2008 – Chris Kanich, Christian Kreibich, Kirill Levchenko, Brandon Enright, Geoffrey M. Voelker, Vern Paxson Stefan Savage “The conversion rate of spam the probability that an unsolicited e-mail will ultimately elicit a sale underlies the entire spam value proposition. However, our understanding of this… Continue Reading
FTC Launches New Web Site for Kids
“The Federal Trade Commission today launched a new Web site to introduce kids to key consumer and business concepts. Set in a shopping mall, http://www.ftc.gov/YouAreHere takes kids on an experiential journey that presents the FTCs mission and its important role in American commerce. Kids under 12 are reported to spend billions of dollars on goods… Continue Reading
Senate Commerce Committee Hearing: Broadband Providers and Consumer Privacy
Senate Committee on Commerce, Science, and Transportation – Hearing on: Broadband Providers and Consumer Privacy, September 25, 2008 Testimony of Gigi B. Sohn, President, Public Knowledge: “Today’s hearing on consumer privacy comes in the wake of two high-profile online consumer privacy violations, both of which involved the use of Deep Packet Inspection (DPI) technology on… Continue Reading
FTC Challenges Reed Elseviers Proposed $4.1 Billion Acquisition of ChoicePoint, Inc.
News release: “The Federal Trade Commission today issued a complaint charging that Reed Elsevier Inc.s (Reed Elsevier) proposed $4.1 billion acquisition of ChoicePoint Inc. (ChoicePoint) would be anticompetitive and in violation of the antitrust laws, as it would combine the two largest providers of electronic public record services to U.S. law enforcement customers. To eliminate… Continue Reading
ACSI: Apple, Google Surge in Customer Satisfaction
News release: “Customer satisfaction continues on a bumpy path without momentum or trend in the second quarter, according to the American Customer Satisfaction Index. After a small uptick last quarter, ACSI slips 0.1% to 75.1 on a 100-point scale. The ACSI second quarter report, released today from the University of Michigans National Quality Research Center,… Continue Reading
Interactive Food & Beverage Marketing: Targeting Children and Youth in the Digital Age
“The Proliferation of the media in children’s lives has created a new “marketing ecosystem” that encompasses cell phones, mobile music devices, instant messaging, videogames, and virtual three-dimensional worlds. This report by Jeff Chester from the Center for Digital Democracy and Kathryn Montgomery from American University describes new marketing practices that are fundamentally transforming how food… Continue Reading
DOJ: Retail Hacking Ring Charged for Stealing More Than 40 Million Credit and Debit Card Numbers from Major U.S. Retailers
News release: “Eleven perpetrators allegedly involved in the hacking of nine major U.S. retailers and the theft and sale of more than 40 million credit and debit card numbers have been charged with numerous crimes, including conspiracy, computer intrusion, fraud and identity theft, Attorney General Michael B. Mukasey, U.S. Attorney for the District of Massachusetts… Continue Reading
Commission Approves Final Consent Order in Matters of The TJX Companies, Inc., Reed Elsevier, Inc. and Seisint, Inc.
Follow up to March 27, 2008 posting, FTC Announces Settlement of Action Against Data Brokers Reed Elsevier and Seisint for Failing to Provide Adequate Security for Consumers’ Data, this August 1, 2008 FTC news release: “Following a public comment period, the Commission has approved the issuance of a final consent order and authorized the staff… Continue Reading
