Accurate, Focused Research on Law, Technology and Knowledge Discovery Since 2002

Category Archives: E-Commerce

Global 'Digital Life' research project reveals major changes in online behaviour

News release: “The largest ever global research project into people’s online activities and behaviour – Digital Life – was launched today, ‘digital day’ by TNS, the world’s biggest custom research company. Covering nearly 90 per cent of the world’s online population through 50,000 interviews with consumers in 46 countries, the study reveals major changes in… Continue Reading

Pew Survey – Online Product Research

Report: Shopping, Search, Decision Making Online Product Research, by Jim Jansen, September 29, 2010 “The commercial use of the internet by American adults has grown since the mid-2000s, with 58% of Americans now reporting that they perform online research concerning the products and services that they are considering purchasing. That is an increase from 49%… Continue Reading

WSJ: Former FTC Employee Files Complaint Over Google Privacy

WSJ: “A former Federal Trade Commission employee has filed a complaint with the agency accusing Google Inc. of not adequately protecting the privacy of consumers’ search queries. The complaint was filed September 6 by Christopher Soghoian, who worked until August as a technologist with the FTC’s Division of Privacy and Identity Protection. It calls on… Continue Reading

The Future of the Internet – FCC Public Hearing

8/20/10 – Statement of FCCC ommissioner Clyburn at “The Future of the Internet” Public Hearing, Minneapolis, Minnesota: “an open Internet is indeed the great equalizer. It enables traditionally underrepresented groups—like minorities and women—to have an equal voice and an equal opportunity. It allows any connected individual to distribute their ideas to a global network or… Continue Reading

WSJ Investigation – The Web's New Gold Mine: Your Secrets

The Web’s New Gold Mine: Your Secrets – A Journal investigation finds that one of the fastest-growing businesses on the Internet is the business of spying on consumers. First in a series, by Julia Angwin: “The Journal conducted a comprehensive study that assesses and analyzes the broad array of cookies and other surveillance technology that… Continue Reading

National Cyber Security Alliance launches Web portal for 2010 National Cyber Security Awareness Month

News release: “The National Cyber Security Alliance (NCSA), a public-private partnership focused on educating a digital citizenry to stay safe and secure online, today launched its National Cyber Security Awareness Month Web portal with information on events, activities, promotions and educational materials to be used in preparation for the online safety month to be held… Continue Reading

House Financial Services Committee Approves Legislation to Legalize Internet Gaming

News release: “July 28, 2010, the House Financial Services Committee passed legislation to enable Americans to bet online and put an end to an inappropriate interference with their personal freedom. H.R. 2267, the Internet Gambling Regulation, Consumer Protection, and Enforcement Act of 2009 would establish a federal regulatory and enforcement framework under which Internet gambling… Continue Reading

Consumer Federation of America: 2009 Consumer Complaint Survey Report

Consumer Federation of America, National Association of Consumer Agency Administrators, North American Consumer Protection Investigators – 2009 Consumer Complaint Survey Report, July 27, 2010 “1. Auto: (1) Misrepresentations in advertising or sales of new and used cars; lemons; faulty repairs; leasing and towing disputes 2. Credit/Debt: (3) Billing and fee disputes; mortgage-related fraud; credit repair;… Continue Reading

The Effect of Market Leadership in Business Process Innovation: The Case(s) of E-Business Adoption

The Effect of Market Leadership in Business Process Innovation: The Case(s) of E-Business Adoption, Kristina Steffenson McElheran, Working Paper 10-104, Harvard Business School “This paper empirically investigates how market leadership influences firm propensity to adopt new business process innovations. Using a unique data set spanning roughly 35,000 plants in 86 U.S. manufacturing industries, I study… Continue Reading

DOJ Reportedly Gives FTC Green Light to Investigate Apple

Bloomberg reported, “The U.S. Federal Trade Commission is preparing to review allegations that Apple Inc. is engaging in anti-competitive tactics to restrict rivals in the mobile- advertising market, people familiar with the matter said. The FTC and U.S. Justice Department have been discussing which agency should conduct the investigation, one of the people said yesterday.… Continue Reading

CNET: households are now paying for data delivery at least three times over

Demands for universal data plans grow louder – “Between multiple cell phones, high-speed Internet connections, and even digital TV subscriptions, most households are now paying for data delivery at least three times over, and frequently paying the same provider twice. This is ridiculous, and it’s time for some major consolidation. It’s time for a universal… Continue Reading