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What’s Really At Stake in Better Interfaces to Government

Code for AmericaTim O’Reilly: “…While cynics may say that “government just doesn’t get it,” we know through our work with the Code for America city partners that things are already changing in profound ways. And the work of agencies like the UK Government Digital Service (whose Design Principles are a manifesto for the new kind of thinking that is sweeping government), the new US Consumer Financial Protection Bureau, and programs like the White House Presidential Innovation Fellows (loosely modeled on the Code for America Fellowship) demonstrate that the new approach to user-centered government services is taking hold at the national level as well. Rather than bemoaning the problems with healthcare.gov and seeking to find fault and political advantage, now is a great time to seize the moment and commit ourselves to create government services that give all citizens services that are simple, effective, and easy to use.”

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