Github Blog: “What is retrieval-augmented generation, and what does it do for generative AI? Here’s how retrieval-augmented generation, or RAG, uses a variety of data sources to keep AI models fresh with up-to-date information and organizational knowledge.” Via LinkedIn – An Honest conversation about RAG and Hallucination-Free Legal Research Tools – “…We are smack-dab in… Continue Reading
Accurate, Focused Research on Law, Technology and Knowledge Discovery Since 2002
Category Archives: Marketing
If using LinkedIn makes you feel like an imposter at work, here’s how to cope
Via LLRX – If using LinkedIn makes you feel like an imposter at work, here’s how to cope – Dr. Sebastian Oliver acknowledges when it comes to professional social media, LinkedIn, with its billion-plus members, stands unrivalled. The platform for career updates, networking and job searches has effectively become a requirement in the professional world. It… Continue Reading
Web publishers brace for carnage as Google adds AI answers
Washington Post [read free via MSN]: “As the tech giant gears up for Google I/O, its annual developer conference, this week, creators like Matherne are worried about the expanding reach of its new search tool that incorporates artificial intelligence. The product, dubbed “Search Generative Experience,” or SGE, directly answers queries with complex, multi-paragraph replies that… Continue Reading
OpenAI, Mass Scraper of Copyrighted Work, Claims Copyright Over Subreddit’s Logo
404 Media: “OpenAI, a company that has indiscriminately scraped the internet and vast amounts of knowledge and creative works created by humans to build a company valued at roughly $80 billion, has made what Reddit described as a copyright complaint against the ChatGPT subreddit because it uses OpenAI’s logo. Moderators of the subreddit posted a… Continue Reading
Wyden, Markey Reveal Automakers Provide Detailed Location Information to Law Enforcement Without a Warrant
Washington, D.C. – “Sen. Ron Wyden, D-Ore., and Sen. Edward Markey, D-Mass., requested the Federal Trade Commission investigate major automakers for breaking a pledge to protect their customers’ location data, in a letter to Chair Lina Khan sent today. The automakers had deceptively pledged that they would insist on warrants or other court orders before… Continue Reading
The Legal Ethics of Generative AI
Perlman, Andrew, The Legal Ethics of Generative AI (February 22, 2024). Suffolk University Law Review, Forthcoming, Available at SSRN: https://ssrn.com/abstract=4735389 or http://dx.doi.org/10.2139/ssrn.4735389 The legal profession is notoriously conservative when it comes to change. From email to outsourcing, lawyers have been slow to embrace new methods and quick to point out potential problems, especially ethics-related concerns.… Continue Reading
It’s the End of the Web as We Know It
The Atlantic [unpaywalled] – A great public resource is at risk of being destroyed. By Judith Donath and Bruce Schneier: “The web has become so interwoven with everyday life that it is easy to forget what an extraordinary accomplishment and treasure it is. In just a few decades, much of human knowledge has been collectively written… Continue Reading
5 Tips For Creating A Professional Email Signature
Forbes: “Email signatures are an important element of professional communication. Think of them as digital business cards. Within a short space, you get to tell potential customers/clients who you are and the services you provide. A well-crafted email signature enhances your brand, reinforces your identity and streamlines your communication, making it easier for recipients to… Continue Reading
Purpose-built AI builds better customer experiences
MIT Technology Review: “Successfully improving customer satisfaction through AI means becoming data-driven, prioritizing employee feedback and resources, and letting business goals guide technology deployment, says senior product marketing manager at NICE, Michele Carlson.In the bygone era of contact centers, the customer experience was tethered to a singular channel—the phone call. The journey began with a… Continue Reading
How to make your AI-generated content sound more human
Search Engine Land – Leverage AI like ChatGPT to generate more human-sounding long-form content. “Refine prompts with details to produce engaging articles. Generative AI tools like ChatGPT can create content, but it doesn’t always sound natural. The content can come across as dull or robotic without the right guidance. Fortunately, there are techniques you can… Continue Reading
The colleges that pay for positive coverage
Chronicle of Higher Education – unpaywalled: “…In the endless chase for good publicity, some colleges don’t hesitate to shell out thousands for positive stories, even if doing so might seem contrary to their truth-seeking mission. Media attention is a difficult game to play. If you land a profile in a magazine or newspaper that follows… Continue Reading
The Disconnect Between Law Firms and Clients on Use of Gen AI
“Senior leaders at large law firms and executives in corporate legal departments are largely in agreement that Generative Artificial Intelligence (Gen AI) tools are likely to have a dramatic impact on the practice of law in the years ahead. But there are some notable and intriguing gaps between how firm leaders and their clients are… Continue Reading
