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Category Archives: Knowledge Management

Failing at Change

Above and Beyond KM, Mary Abraham – LTA’s 2024 Catalyst Conference focused on leading change. “We live in a world of near-constant change yet most organizational change initiatives fail. Why aren’t we better at this? (This is Part 1 of a series catalyzed by ILTA’s Catalyst Conference.)…Over my next few posts, I want to unpack… Continue Reading

2024 Edelman Trust Barometer

“The 2024 Edelman Trust Barometer reveals a new paradox at the heart of society. Rapid innovation offers the promise of a new era of prosperity, but instead risks exacerbating trust issues, leading to further societal instability and political polarization. In a year where half the global population can vote in new leaders, the acceptance of… Continue Reading

OMB Issues First Governmentwide AI Risk Mitigation Rules

Gov Info Security: “A memo from the Office of Management and Budget requires agencies to designate chief AI officers and establish AI governance boards to coordinate and govern the use of the emerging technology across the organization. Agencies should also add more detail to annual reports about which AI tools they use and release government-owned… Continue Reading

Daniel Kahneman: Putting Your Intuition on Ice

Via Shane Parrish – Daniel Kahneman: Putting Your Intuition on Ice [The Knowledge Project Ep. #68]  – Psychologist and Nobel laureate Daniel Kahneman reveals the actions we can take to overcome the biases that cripple our decision-making, damper our thinking, and limit our effectiveness. Listen and Learn from the master. Listen and Learn: YouTube | Apple Podcasts | Spotify | Transcript Continue Reading

How to make your AI-generated content sound more human

Search Engine Land – Leverage AI like ChatGPT to generate more human-sounding long-form content. “Refine prompts with details to produce engaging articles. Generative AI tools like ChatGPT can create content, but it doesn’t always sound natural. The content can come across as dull or robotic without the right guidance. Fortunately, there are techniques you can… Continue Reading

Here’s why AI search engines really can’t kill Google

The Verge: “AI is coming for the search business. Or so we’re told. As Google seems to keep getting worse, and tools like ChatGPT, Google Gemini, and Microsoft Copilot seem to keep getting better, we appear to be barreling toward a new way to find and consume information online. Companies like Perplexity and You.com are… Continue Reading

8 charts on technology use around the world

“While internet use is nearly ubiquitous in many countries, not everyone is online. Divides still exist on technology usage between people in some advanced economies and those in some emerging economies, according to Pew Research Center data from 27 countries in 2022 and 2023. Smartphone ownership and social media use also vary around the world.… Continue Reading

America splintering into more than a dozen news bubbles

Axios: “Shards of glass: Inside media’s 12 splintering realities – You can’t understand November’s election — or America itself — without reckoning with how our media attention has shattered into a bunch of misshapen pieces. Think of it as the shards of glass phenomenon. Not long ago, we all saw news and information through a… Continue Reading

New evidence suggests dogs may ‘picture’ objects in their minds, similarly to people

PopSci: “When a dog follows a command or fetches a ball, it’s hard to know what’s really going on inside its canine cranium. Do dogs understand and respond to tone of voice, the syllables of words, accompanying hand motions and body language, or just the situational context? Behavioral studies have offered some clues, but new… Continue Reading