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Category Archives: Knowledge Management

The AI deepfake apocalypse is here

Washington Post [unpaywalled]: “AI-generated images are everywhere. They’re being used to make nonconsensual pornography, muddy the truth during elections and promote products on social media using celebrity impersonations. When Princess Catherine released a video last month disclosing that she had cancer, social media went abuzz with the latest baseless claim that artificial intelligence was used… Continue Reading

Google Books Is Indexing AI-Generated Garbage

404 Media: “Google Books is indexing low quality, AI-generated books that will turn up in search results, and could possibly impact Google Ngram viewer, an important tool used by researchers to track language use throughout history.  I was able to find the AI-generated books with the same method we’ve previously used to find AI-generated Amazon… Continue Reading

Did One Guy Just Stop a Huge Cyberattack?

The New York Times [unpaywalled] – “A Microsoft engineer noticed something was off on a piece of software he worked on. He soon discovered someone was probably trying to gain access to computers all over the world…Recently, while doing some routine maintenance, Mr. Freund inadvertently found a backdoor hidden in a piece of software that… Continue Reading

TrueMedia.org Launches a Free AI-enabled Deepfake Detector to Help Newsrooms

“TrueMedia.org, a non-partisan, non-profit organization committed to fighting AI-based disinformation, announces the launch of its deepfake detection technology for reporters, and other key audiences to use ahead of the 2024 U.S. elections.  The free tool is currently available to government officials, fact checkers, campaign staff, universities, non-profits, and reporters of accredited news organizations – from… Continue Reading

Purpose-built AI builds better customer experiences

MIT Technology Review: “Successfully improving customer satisfaction through AI means becoming data-driven, prioritizing employee feedback and resources, and letting business goals guide technology deployment, says senior product marketing manager at NICE, Michele Carlson.In the bygone era of contact centers, the customer experience was tethered to a singular channel—the phone call. The journey began with a… Continue Reading