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Zoom May Use Your Calls and Data to Train AI

Cyber Kendra: “…Recently, the popular video conferencing platform, Zoom, brought in a significant change to its terms of service which has sent ripples of worry across its vast user base. With this revision, Zoom has brought under its wing the permission to use users’ data to train Artificial Intelligence (AI). While this has undoubtedly sparked a lot of chatter and apprehension online, let’s understand what it truly implies. The updated terms grant Zoom a “perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license” over customer content. This extends to purposes such as “machine learning” and “artificial intelligence”. In essence, Zoom can use specific user data for the enhancement of machine learning or AI, including algorithmic training and tuning. The changes were initially spotted by Stack Diary, a developer-centric website, and soon after, it snowballed into a heated debate online. Many users expressed their outrage over Zoom’s decision to utilize customer data for AI. The opacity around the specifics of Zoom’s usage of data for AI and machine learning further adds to the consternation…”

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