NYU Stern Center for Business and Human Rights – Who Moderates the Social Media Giants? A Call to End Outsourcing. Paul M. Barrett, June 2020: “In our latest report on the social media industry, we look at how the major platforms handle the problem of content moderation: deciding what remains on their sites and what should be removed. Despite the centrality of this task—without it, the platforms would be inundated by harmful content—the social media companies outsource content moderation to third-party vendors. The report examines the consequences of this marginalization of a core element of the social media business model, including how content moderation has played out during the coronavirus pandemic.