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When implementing AI, first train your managers

ZDNET: “Businesses are rushing into GenAI before establishing adequate systems of governance, which could result in serious issues with quality and compliance down the road. Dropping artificial intelligence into an organization requires more than a working knowledge of AI — this is only the first step. A recent survey shows most organizations and their IT departments — especially managers and executives who control the resources to move things forward — simply aren’t ready to handle AI yet. Plus, the skills, tools, and solutions needed aren’t in place yet. Even IT department leaders don’t yet comprehend the implications of AI, according to a survey of 1,600 IT decision-makers released by SAS. Nine in 10 senior tech decision makers (93%) admit that they do not fully understand generative AI (GenAI) or its potential impact on business processes…This means it may take time, along with a lot of education and analysis, to overcome the issues that could derail AI implementations. For example, only 5% have a reliable system in place to measure bias and privacy risk in large language models. Another 42% are considering developing in-house capabilities for privacy risk detection, and 32% are considering developing in-house capabilities for bias detection.” [h/t Pete Weiss]

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