Contract Law, Arbitration Agreements and the Internet: “Now that businesses have moved toward an increasing amount of e-commerce, courts have begun to address when an arbitration provision related to e-commerce is enforceable.”
Online Dispute Resolution Process as a Component of E-Commerce: “One resolution to the legal difficulties raised by e-commerce has been the use of online dispute resolution processes — the application of Internet-related technologies such as e-mail, Web sites, chat rooms and e-messaging to resolve disputes that arise from Internet transactions.”
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