Above the Law – How the Pandemic Has Reshaped The Role Of Information Professionals: “Knowledge services is one of the most valuable roles at any law firm today, whether everyone might realize it or not. Much like all firm functions, however, it hasn’t been immune to the pandemic. We recently sat down with Carolyn Bach, the Senior Manager of the Knowledge & Research Program at LexisNexis, to discuss how the pandemic has created new opportunities in the knowledge services sphere, the most significant trends impacting knowledge and information professionals today, and what we can expect to see changing in this area in the coming years…”