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The Grammarly tradeoff: Is better writing worth exposing business data?

Protocol: “Writing tools including Grammarly use data from users to train their AI. Some businesses, especially those making products or software, worry it puts their intellectual property at risk. People using writing assistants at work might love sending polished emails to colleagues or crafting smarter company social media posts. Their company’s IT and legal teams might not love the fact that some of those tools use their content to train their AI. When people use Grammarly, a popular writing software, they grant the company permission to use the content they write in the tool to help adjust and improve its machine-learning models. Another writing assistant, Bramework, has terms and conditions requiring users to give the company irrevocable, perpetual and worldwide rights to use, reproduce and distribute the content they write when using the system. Grammarly uses human linguists along with AI tools such as natural-language processing and machine learning to automate suggestions for ways to make writing crisper, more grammatically correct or even more diplomatic. Machine-learning models need data sets on which to train and improve, and Grammarly employs textual data from its users in the training data it uses to improve its products and identify new ways people might use them…”

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