Via LLRX – Terms, Tags, and Classification = It is helpful to classify documents or other content items to make them easier to find later. Searching the full text alone can retrieve inaccurate results or miss appropriate documents containing different words from the words entered into a search box. A document or content management system may include features for tagging, keywords, categories, indexing, etc. Taxonomist Heather Hedden identifies the difference between these elements to facilitate the implementation of more effective knowledge and content management.