“The Dodd-Frank Wall Street Reform and Consumer Protection Act established a student loan ombudsman within the Consumer Financial Protection Bureau to focus on student loans. Pursuant to the Act, the ombudsman shall conduct analysis on input from borrowers, prepare an annual report, and make appropriate recommendations to policymakers, including the Director of the Consumer Financial Protection Bureau, the Secretary of the Treasury, and the Secretary of Education. This report analyzes and discusses public comments submitted in response to a Request for Information Regarding an Initiative to Promote Student Loan Affordability published in the Federal Register in February 2013 (Docket ID: CFPB-2013-004).”
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