“Each year at PC World we seek out the best of the best–hardware, software, Web sites, and services that rise above their competitors. In each category, we look for a product that mixes top performance, good value, a reliable manufacturer, and preferably a dash of innovation. In the following pages are our 59 top choices for the 21st World Class Awards, from a hybrid phone that puts the Web in your pocket to a slick new Web-based e-mail service.”