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Pew Study Finds State Elections Web Sites Have Significant Room for Improvement

“State elections Web sites are often too difficult for voters to find and use to answer questions such as whether they are registered to vote, where to vote and what will be on the ballot, according to a new study released today by the Pew Center on the States. Being Online is Not Enough: State Elections Web sites, a 50-state analysis examining elections Web sites’ usability, finds that when voters cannot easily locate information online, it diverts limited resources to operate help lines which can cost as much as $100 per call in staffer time. The report, produced by Make Voting Work, a joint initiative of the Pew Center on the States and the JEHT Foundation, offers recommendations to improve state Web sites before Election Day.”

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