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Search Results for: CFPB

CFPB – Assuring consumers have access to mortgages they can trust

“[January 10, 2013], we’re issuing one of our most important rules to date, the Ability-to-Repay rule. It’s designed to assure the reliability of mortgages – making sure that lenders offer mortgages that consumers can actually afford to pay back. This is a simple, obvious principle that needs to be cemented in the housing market. In… Continue Reading

CFPB Report to Congress – Growing our Human Capital

Consumer Finance Protection Bureau: “With this document, we submit our second annual report as required by Section 1067 of the Dodd-Frank Act. In it we describe progress since July 21, 2011 and note the Bureau’s strategies and planned activities within each of the following: Recruitment and Retention Plan, Training and Workforce Development Plan, and Workforce… Continue Reading

Annual Report of the CFPB Student Loan Ombudsman

Annual Report of the CFPB Student Loan Ombudsman, October 16, 2012: “The Dodd-Frank Wall Street Reform and Consumer Protection Act established an ombudsman within the Consumer Financial Protection Bureau. Pursuant to the Act, the ombudsman shall prepare an annual report and make appropriate recommendations to the Secretary of the Treasury, the Director of the Consumer… Continue Reading

CFPB orders American Express to pay $85 million refund to consumers harmed by illegal credit card practices

News release: “The Consumer Financial Protection Bureau (CFPB) today announced an enforcement action with orders requiring three American Express subsidiaries to refund an estimated $85 million to approximately 250,000 customers for illegal card practices. This action is the result of a multi-part federal investigation which found that at every stage of the consumer experience, from… Continue Reading

CFPB – Private Student Loans Report

“The Dodd-Frank Wall Street Reform and Consumer Protection Act requires the Director of the Consumer Financial Protection Bureau and the Secretary of Education to submit a Report on private student loans. This Report addresses the following topics, as set forth in the Act: The private lenders, their market and their products, as they have evolved… Continue Reading

CFPB Consumer complaint database [beta]

Consumer complaint database [beta]: “See what’s being complained about and why. Download, search, and visualize individual-level field data, including the type of complaint, the date of submission, the consumer’s ZIP code, and the company that the complaint concerns and whether the company’s response was timely, how the company responded, and whether the consumer disputed the… Continue Reading

New GAO Reports: Consumer Product Safety, CFPB Controls, Small Employer Health Tax Credit

Consumer Product Safety Commission – A More Active Role in Voluntary Standards Development Should Be Considered, GAO-12-582, May 21, 2012 Management Report – Opportunities for Improvement in the Bureau of Consumer Financial Protection’s Internal Controls and Accounting Procedures, GAO-12-528R, May 21, 2012 Small Employer Health Tax Credit – Factors Contributing to Low Use and Complexity,… Continue Reading

FTC Joins DOJ and CFPB in Filing Brief Supporting the Constitutionality of Fair Credit Reporting Act

News release: “The Federal Trade Commission has joined the Department of Justice and the Consumer Financial Protection Bureau in filing a memorandum brief in support of the constitutionality of the Fair Credit Reporting Act (FCRA), the 1970 law that is designed to protect the privacy of credit report information and ensure that the information supplied… Continue Reading

CFPB: considering new proposed rules that would help homeowners better manage their mortgages

News release: “There’s no doubt that the mortgage servicing market can be confusing for the average consumer to understand and navigate. And it’s even more overwhelming for homeowners in financial distress. Being aware of what you owe and to whom you should make your payments, understanding changes to your interest rate, and knowing how to… Continue Reading