New ‘Consumer Policy Toolkit’ targets policy makers: “On 21 July the OECD will be releasing a practical guide to help policy makers who are charged with promoting and protecting the interests of consumers. The Consumer Policy Toolkit provides advice for consumer authorities on how to assess areas where markets may be failing consumers and how best to address the problems consumers may face. The Toolkit presents six clear steps for policy making and describes 12 basic policy tools that are available to consumer authorities when action needs to be taken. The Toolkit is supported by examples drawn from the actual experiences of more than 20 countries.”
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