Shaping the Library to the Life of the User: Adapting, Empowering, Partnering, Engaging – by Merrilee Proffitt, James Michalko and Melissa Renspie.” This report provides a recap of the October 2015 Library in the Life of the User meeting that featured insights about ways libraries can provide more meaningful support based on what students, scholars and other library users really do.
Highlights:

• Users increasingly have choices outside the library, and those choices are both networked and social.
• It is far too easy to make incorrect assumptions about users’ needs and motives. Mixed methodologies, including practices based in ethnography and design, help libraries to better understand their constituents and to make wise choices.
• Libraries need to adapt, empower, partner and engage in order to successfully shape their future services around users’ needs.”