“In 2008, OCLC conducted focus groups, administered a pop-up survey on WorldCat.org—OCLC’s freely available end user interface on the Web—and conducted a Web-based survey of librarians worldwide. The report, Online Catalogs: What Users and Librarians Want, presents findings from these research efforts in order to understand:

• The metadata elements that are most important to end users in determining if an item will meet his or her needs
• The enhancements end users would like to see made in online library catalogs to assist them in consistently identifying appropriate materials
• The enhancements librarians would recommend for online library catalogs to better assist them in their work
• The findings indicate, among other things, that although library catalogs are often thought of as discovery tools, the catalog’s delivery-related information is just as important to end users.