ALA Library Worklife, March 2018, Michelle A. Moore – “The Hawaii State Library System has mandatory employee training on workplace violence and safety because, let’s face it, things happen. The premise is to make us more aware and prepared to effectively manage a crisis. Hawaii libraries have been closed for hurricanes, tsunami’s, and even volcano activity, but no ever told me my job would include handling a false ballistic missile alert. This unexpected event occurred on January 13, 2018, approximately one hour before the library would open its doors to the public. To make things more interesting, I handled the crisis from my car as I had the day off and was heading to a workshop when the alert came through my mobile phone…”