Problems with Creating a Course to Help Colleagues – How many times have you wondered how to do a task or work with software? You feel wonderful once you have found a colleague who could share their “know-how” about how to complete that task more efficiently or how to implement an applications that does not have a manual that makes sense to you. Lorette S.J. Weldon focuses on four factors to consider when you want to share your knowledge on your own: cost; timing; equipment and global presentation.