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New E-Gov Program for Public Access to Federal Info

GSA Launches USA Services: “New Initiative Rapidly Connects Citizens with the Federal Government Service Answers Citizens’ Web, E-mail and Telephone Questions in 2 Days or Less.”

  • “USA Services is built on the foundation of three successful information channels, each of which has been providing comprehensive access to federal information and services within its particular medium: FirstGov.gov (for Web services); the National Contact Center at 1-800-FED-INFO (for telephone and e-mail services); and the Federal Citizen Information Center in Pueblo, Colo. (for publications)”.
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