Berkman Center for Internet Law: “This case study is part of an ongoing series developed in support of a larger text on interoperability by John Palfrey and Urs Gasser Interop: The Promise and Perils of Highly Interconnected Systems (Basic Books, June 2012). The book is an extension of their 2007 study and paper, Breaking Down Digital Barriers: When and How ICT Interoperability Drives Innovation (Berkman Center Research Publication, 2007). Interop: The Promise and Perils of Highly Interconnected Systems focuses on the relationship between interoperability and innovation in the Information and Communication Technology (ICT) environment and beyond. Palfrey and Gasser seek to sharpen the definition of interoperability and identify its relevance for consumers, companies, governments, and the public by examining its driving forces and inhibitors, while considering how it can best be achieved, and why. You can download this case study at SSRN. See also Urs Gasser’s blog post about this publication.”