Washington Post: “Last year, I encouraged Washington Post readers to participate in a major nationwide study of ISPs by uploading a copy of their monthly bills to Fair for Fair Internet, a project of Consumer Reports and other partners. Some 22,000 Americans did, and the results released Thursday reveal the many ways internet and cable companies get away with jacking up our bills. For you and me, the study of big and small ISPs alike offers a clearer view of their worst behaviors — and how to fight back. The most important cost-saving lesson: Calling up and threatening to quit your internet service works. It’s super annoying, I know, but Verizon (for example) applied discounts to nearly 60 percent of the bills people submitted, with an astounding monthly median discount of $40.”