Review of NASA’s Lessons Learned Information System, March 6, 2012: “NASA’s policy on lessons learned requires the collection, validation, assessment, and codification of lessons learned submitted by individuals, NASA directorates, programs and projects, and any supporting organizations and personnel. To this end, the Lessons Learned Information System LLIS is designed to be searchable and available across the Agency to the broadest extent possible. The usefulness and value of LLIS is contingent on managers and engineers routinely consulting and submitting information to the system…NASA’s project managers do not routinely use LLIS to search for lessons identified by other projects or routinely contribute new information to LLIS. We found NASA’s policies regarding the input of lessons learned into LLIS have weakened over time; inconsistent policy direction and implementation for the Agency’s overall lessons learned program; disparate levels of funding for LLIS activities across NASA Centers; and deficient monitoring of critical Center-based LLIS activities. In addition, we found the Chief Engineer’s overall strategy for knowledge management, lessons learned, and LLIS is not well defined. Consequently, LLIS has been marginalized in favor of other NASA knowledge sharing system components and is of diminishing and questionable value.”