“Today, the U.S. Department of Housing and Urban Development (HUD) announces the completion of a transformative project to update webpages for all 50 states, territories, and the District of Columbia on HUD.gov. These updated pages feature a streamlined design and trauma-informed elements, making it easier for communities nationwide to access vital resources, including affordable housing services, homeownership support, housing counseling, disaster recovery assistance, and more. After months of collaborative work, including feedback from those most likely to use the webpages, HUD has reduced the total number of pages from 2,500 to approximately 100 and made significant edits to streamline the design, prioritizing user experience and accessibility…The goal of the state webpage redesign was to transform these resources from a static wall of information that was difficult for users to navigate into a user-friendly, self-help kiosk design that significantly improves the user experience. The development, completion, and implementation of the updates were a collaborative effort between HUD’s Public Affairs and Field Policy and Management offices. By combining communications and technology expertise with local resources and the specific needs of communities, HUD ensured that the redesign was both effective and responsive to users’ requirements…”
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