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Gun Companies Gave Customers’ Sensitive Personal Information to Political Operatives

ProPublica: “For years, America’s most iconic gun-makers turned over sensitive personal information on hundreds of thousands of customers to political operatives. Those operatives, in turn, secretly employed the details to rally firearm owners to elect pro-gun politicians running for Congress and the White House, a ProPublica investigation has found. The clandestine sharing of gun buyers’ identities — without their knowledge and consent — marked a significant departure for an industry that has long prided itself on thwarting efforts to track who owns firearms in America. At least 10 gun industry businesses, including Glock, Smith & Wesson, Remington, Marlin and Mossberg, handed over names, addresses and other private data to the gun industry’s chief lobbying group, the National Shooting Sports Foundation. The NSSF then entered the gun owners’ details into what would become a massive database. The data initially came from decades of warranty cards filled out by customers and returned to gun manufacturers for rebates and repair or replacement programs. A ProPublica review of dozens of warranty cards from the 1970s through today found that some promised customers their information would be kept strictly confidential. Others said some information could be shared with third parties for marketing and sales. None of the cards informed buyers their details would be used by lobbyists and consultants to win elections. The gun industry launched the project approximately 17 months before the 2000 election as it grappled with a cascade of financial, legal and political threats. Within three years, the NSSF’s database — filled with warranty card information and supplemented with names from voter rolls and hunting licenses — contained at least 5.5 million people. Jon Leibowitz, who was appointed to the Federal Trade Commission by President George W. Bush in 2004 and served as chair under President Barack Obama, reviewed several company privacy policies and warranty cards at ProPublica’s request. The commission has enforced privacy protections since the 1970s. Leibowitz said firearms companies that handed over customer information may have breached federal and state prohibitions against unfair and deceptive business behavior and could face civil sanctions. “This is super troubling,” said Leibowitz, who left the commission in 2013. “You shouldn’t take people’s data without them knowing what you’re doing with it — and give it or sell it to others. It is the customer’s information, not the company’s.” The undisclosed collection of intimate gun owner information is in sharp contrast with the NSSF’s public image… [h/t Pete Weiss]

ProPublica established the existence of the secret program after reviewing tens of thousands of internal corporate and NSSF emails, reports, invoices and contracts. We also interviewed scores of former gun executives, NSSF employees, NRA lobbyists and political consultants in the U.S. and the United Kingdom. The insider accounts and trove of records lay bare a multidecade effort to mobilize gun owners as a political force. Confidential information from gun customers was central to what NSSF called its voter education program. The initiative involved sending letters, postcards and later emails to persuade people to vote for the firearms industry’s preferred political candidates. Because privacy laws shield the names of firearm purchasers from public view, the data NSSF obtained gave it a unique ability to identify and contact large numbers of gun owners or shooting sports enthusiasts…”

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