ZDNet: “Google is using artificial intelligence to improve Google Maps’ ability to help commuters understand how busy the public transport on their journey will be. Google is trialling new carriage-level Maps ‘crowdedness prediction’ technology in New York and Sydney, where it will attempt to show the real-time state of each carriage.  The feature relies on data from agencies like Long Island Rail Road and Transport for New South, and more cities will gain the feature soon, according to Google.  It’s also expanding transit crowdedness predictions in Google Maps to over 10,000 transit agencies in 100 countries. Maps users should be able to tell if their line is “likely to have lots of open seats, hit full capacity, or be anywhere in between,” Google notes. Google introduced crowdedness predictions on public transport in mid-2019, long before commuting to the office ground to a halt in March 2020. And the feature is perhaps even more relevant now…”