Taylor Nelson Sofres, a UK-based global marketing company, has published a new report that benchmarks the impact and use of e-gov services worldwide. Their 55 page (in PDF) Government Online Study, uses data collected from 29,000 interviews conducted with individuals in 31 counties, including the UK, Canada, and the U.S. The study provides a important perspective on the growth of e-gov systems and services around the world, as well as identifying impediments to usage due to issues that include privacy and access.