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Gartner and Nielsen Reports – Impact of Social Networking in Government and

  • Gartner Says Citizen Social Networks Will Complement, and May Replace, Some Government Functions, Egham, UK, October 23, 2008 — “By 2011, 70 per cent of social computing deployments in government that achieve business benefits will do so in unplanned or unexpected ways, according to Gartner, Inc. Government organisations around the world are showing great interest in social computing, yet deployment so far is relatively limited…Today, the primary role of social networks for governments is to facilitate the exchange of information and to establish novel collaboration patterns, often across organisational boundaries.”
  • Nielsen Online Media Alert – Fastest Growing Social Networks for September 2008: Twitter.com, Tagged.com and Ning Lead in Year-Over Year Audience Growth
    • U.S. Department of State: Major Programs of the Office of eDiplomacy: “Diplopedia wiki – Launched in September 2006, Diplopedia is the State Department’s internal unclassified online encyclopedia. Just as people create and edit articles on public wikis on the Internet, Department personnel are using Diplopedia to create a broad, informative and expanding reference tool for knowledge-sharing about the Department, its programs and offices, and other international affairs subjects.”

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