Defense Business Transformation – Improvements Made but Additional Steps Needed to Strengthen Strategic Planning and Assess Progress, GAO-13-267, Feb 12, 2013
“DOD spends billions of dollars each year to maintain key business operations intended to support the warfighter. In 2005, GAO identified DOD’s approach to business transformation as high-risk because DOD had not established management responsibility, accountability, and control over business transformationrelated activities and resources, and it lacked a plan with specific goals, measures, and mechanisms to monitor progress. GAO previously reported that DOD has taken steps to develop a management approach. This report addresses DOD’s progress in (1) incorporating key strategic planning elements into its transformation plan; and (2) developing and implementing an approach for assessing DOD-wide progress toward business goals. GAO analyzed relevant DOD documents, reviewed prior and ongoing GAO work; and interviewed DOD officials.”
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