Homeland Security: Communication Protocols and Rick Communication Principles Can Assist in Refining the Advisory System, GAO-04-682, June 25, 2004, Highlights (both in PDF):
“Established in March 2002, the Homeland Security Advisory System was designed to disseminate information on the risk of terrorist acts to federal agencies, states, localities, and the public. However, these entities have raised questions about the threat information they receive from the Department of Homeland Security (DHS) and the costs they incurred as a result of responding to heightened alerts.”
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