News release: “Debt collection, identity theft and imposter scams were the most common categories of consumer complaints received by the Federal Trade Commission’s Consumer Sentinel Network in 2015, according to the agency’s new data book. While debt collection complaints rose to the top spot among complaint categories, the report notes that this was due in large part to a surge in complaints contributed by a data contributor who collects complaints via a mobile app. This change caused a spike in complaints related to unwanted debt collection mobile phone calls. Identity theft complaints were the second most reported, increasing more than 47 percent percent from 2014 on the back of a massive jump in complaints about tax identity theft from consumers. Identity theft complaints had been the top category for the previous 15 years. Imposter scams – in which scammers impersonate someone else to commit fraud – remained the third-most common complaint in 2015…”