FINRA Report on Cybersecurity Practices, February 2015 – Executive Summary – “Like many organizations in the financial services and other sectors, broker-dealers (firms) are the target of cyberattacks. The frequency and sophistication of these attacks is increasing and individual broker-dealers, and the industry as a whole, must make responding to these threats a high priority. This report is intended to assist firms in that effort. Based on FINRA’s 2014 targeted examination of firms and other related initiatives, the report presents FINRA’s latest work in this critical area. Given the rapidly evolving nature and pervasiveness of cyberattacks, it is unlikely to be our last. A variety of factors are driving firms’ exposure to cybersecurity threats. The interplay between advances in technology, changes in firms’ business models, and changes in how firms and their customers use technology create vulnerabilities in firms’ information technology systems. For example, firms’ Web-based activities can create opportunities for attackers to disrupt or gain access to firm and customer information. Similarly, employees and customers are using mobile devices to access information at broker-dealers that create a variety of new avenues for attack. The landscape of threat actors includes cybercriminals whose objective may be to steal money or information for commercial gain, nation states that may acquire information to advance national objectives, and hacktivists whose objectives may be to disrupt and embarrass an entity. Attackers, and the tools available to them, are increasingly sophisticated. Insiders, too, can pose significant threats. This report presents an approach to cybersecurity grounded in risk management to address these threats. It identifies principles and effective practices for firms to consider, while recognizing that there is no one-size-fits-all approach to cybersecurity.”