NYU Stern Center for Business and Human Rights – The role of social media in a democracy. “In our fourth report on online disinformation, the NYU Stern Center for Business and Human Rights explores risks to democracy and free speech posed by the expected spread of disinformation during the 2020 U.S. presidential election. The report outlines steps the social media companies should take to counter the coming wave of disinformation. Preparing for the fight against false and divisive content will not be cost-free. But investments in R&D and personnel ultimately will help social media platforms restore their brand reputations and slow demands for draconian government regulation.

Social media companies’ policies on disinformation often lack clarity and strategic foresight and have been enforced in an ad hoc fashion. To reduce the probability of governmental content regulation in the U.S., these companies should show they can close the governance gap when it comes to disinformation. Read our examination of how social media companies have reacted to politically oriented false content, and the disinformation tactics they will need to prepare for in 2020…”