“U.S. Customs and Border Protection could improve its record retention processes to support decisions made to waive or inspect high-risk shipments. Of the 391 shipments identified as high-risk and selected for review, 57 did not have enough documentation to support the decisions that were made. Therefore, there was no means of substantiating that officers properly or consistently followed procedures in waiving or examining shipments to keep dangerous goods from entering U.S. commerce. Guidance on how to conduct and record physical examinations of high-risk cargo containers for biological, chemical, nuclear, and radiological threats is outdated. Because U.S. Customs and Border Protection officers use their own discretion and inconsistent processes to examine cargo, potentially dangerous goods and substances may go undetected.”
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