“Since 2011, the Federal Reserve Board has conducted a survey of how consumers use their mobile phones to interact with financial institutions, make payments, and manage their personal finances. The Survey of Consumers’ Use of Mobile Financial Services is launched in November of each year, and a corresponding report is released the following March.  All reports and related publications, including the most recent report, can be accessed through this “Publications” link. Recent presentations are also available by following the corresponding link above. In addition, the data sets from previous surveys and the corresponding documentation are available through the “Data” link above.”

• Consumers and Mobile Financial Services 2016 PDF March 30, 2016.