Susan H. Hildreth, Director of the Institute of Museum and Library Services: “People depend on libraries now more than ever. Not only do visits and circulation continue to rise, the role of public libraries in providing Internet resources to the public continues to increase as well. Public libraries have also increased their program offerings to meet greater demand and provide more targeted services. In the business world, such demand for an industry’s services would mean big profits for that sector. But despite the demonstrated ability of libraries to adjust to meet the growing needs of the public, many libraries across the country face severe budget cuts. There is no doubt that the future success of libraries depends on their ability to change and evolve to meet the changing ways that people access and use information. As director of the Institute of Museums and Library Services, the federal voice for library and museum service in the U.S. — I see three big goals for libraries: provide engaging learning experiences, become community anchors, and provide access to content even as the devices for accessing that content change rapidly.”
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