Peggy Twohig and Steve Antonakes: “…the CFPB released the CFPB Supervision and Examination Manual, the guide for our examiners to use in overseeing companies that provide consumer financial products and services. Federal government regulators usually have manuals for their examiners. Our manual provides our examiners with direction on how to determine if providers of consumer financial products and services are complying with consumer protection laws – and how to determine if the providers have adequate policies and procedures in place to comply with those laws. For example, it incorporates examination procedures long used by other federal regulators to check for compliance with laws like the Truth in Lending Act. The manual also helps ensure that we are applying the law consistently across everyone that we supervise.”