Despite Some Bright Spots, Agencies Fail To Meet The Administration’s CX Goals, August 30, 2016 [fee or subscription req’d]: “The White House requires federal agencies to provide customer experiences that match the best of the private sector’s. In this report, we measure agencies’ progress toward this goal by releasing federal Customer Experience Index (CX Index™)… Continue Reading
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Category Archives: Marketing
Google tests search live coverage carousel
Via Google – “As a publisher, you can participate in the Search live coverage carousel pilot to notify Google when your breaking content is available. Google can then surface content more quickly than is currently possible with a standard crawl on your website. With the Search live coverage carousel, users can find content about live… Continue Reading
Unless You Ask A Guide For Law Departments To Get More From External Relationships
Unless You Ask A Guide For Law Departments To Get More From External Relationships By D. Casey Flaherty. Sponsored by ACC Legal Ops External Resources Interest Group (this 84 page book is free). Via Three Geeks and a Law Blog. “You should be asking your external providers to get demonstrably better. Stripped to its most… Continue Reading
The high cost and complex barriers to open access knowledge
Via ars technica uk this is a long read that documents the long, circuitous, challenging and unfulfilled promise of access to human knowledge provided without impediments specific to economic or social status, country of origin, age, ethnicity, i.e., for everyone – Open access: All human knowledge is there—so why can’t everybody access it? “…imagine, for… Continue Reading
MailChimp Content Style Guide
MailChimp Content Style Guide – MailChimp 2016. This work is available under a Creative Commons Attribution-NonCommercial 4.0 International License. [Note – I am a MailChimp customer and am pleased this guide is available.] Continue Reading
New on LLRX – Law Firm Libraries Cannot Simply Be A Service…It Must Be A Strategic Partner
Via LLRX.com – Law Firm Libraries Cannot Simply Be A Service…It Must Be A Strategic Partner Greg Lambert speaks to fellow Law Librarians, Knowledge Managers and law firm info pros from a pro-active position as he addresses the increasingly prevalent issue of outsourcing critical librarian staff. Institutional knowledge, excellent communications skills, teaching and training competency,… Continue Reading
Dentons launches free law firm referral network
“Dentons, the world’s largest law firm, today announced that it has created the only free law firm referral network. Named “Nextlaw Global Referral Network,” it is based on a new technology platform that will allow member law firms to easily connect and track referrals. Nextlaw Global Referral Network avoids the problems of existing referral networks… Continue Reading
Top Private Companies by Employee Size
Via The Business Journals – Get vital information about some of the nation’s top private employers, as defined by employee size. First click on a region. Then choose a city from the listed provided. Continue Reading
WSJ – Blue Feed, Red Feed See Liberal Facebook and Conservative Facebook, Side by Side
Blue Feed, Red Feed: “Facebook’s role in providing Americans with political news has never been stronger—or more controversial. Scholars worry that the social network can create “echo chambers,” where users see posts only from like-minded friends and media sources. Facebook encourages users to “keep an open mind” by seeking out posts that don’t appear in… Continue Reading
Thirty Reflection Questions to Help Each Student Find Meaningful Employment and Develop an Integrated Professional Identity
Hamilton, Neil W. and Organ, Jerome M., Thirty Reflection Questions to Help Each Student Find Meaningful Employment and Develop an Integrated Professional Identity (Professional Formation) (May 13, 2016). Tennessee Law Review, Forthcoming. Available for download at SSRN: http://ssrn.com/abstract=2779741 “Law schools must now define learning outcomes for their programs of legal education. Many law schools (and… Continue Reading
Large law firm licenses IBM Watson technology
[Note – not affiliations whatsoever – just interesting announcement] – “ROSS Intelligence is proud to announce that AmLaw100 law firm BakerHostetler has agreed to retain use of ROSS Intelligence’s artificial intelligence legal research product, ROSS Intelligence Co-Founder Andrew Arruda officially announced the partnership at Vanderbilt Law School’s “Watson, Esq.” conference in Nashville, Tennessee in April.… Continue Reading
FDA Seeks Comments on Draft 3D Device Printing Guidance
Document issued on May 10, 2016 – “FDA has developed this draft guidance to provide FDA’s initial thinking on technical considerations specific to devices using additive manufacturing, the broad category of manufacturing encompassing 3-dimensional (3D) printing. Additive manufacturing (AM) is a process that builds an object by iteratively building 2-dimensional (2D) layers and joining each… Continue Reading
