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Category Archives: Knowledge Management

Why millions of Americans avoid the news and what it means for the election

Nieman Lab: “We are seeing a huge divide between people who are interested in news and those who are not, and I suspect that this divide is intensifying…Benjamin Toff is one of the leading experts on the rise of news avoidance and one of the authors of this recent book on this issue, based on survey data… Continue Reading

New website tracks government’s many digital services teams

StateScoop: “Last week, the Digital Service Network at the Beeck Center for Social Impact and Innovation at Georgetown University published a new online tracker that documents details about government digital service teams across the country. The new Government Digital Service Team Tracker, which was published on the Digital Service Network’s new Digital Government Hub reference… Continue Reading

The National Security Case for Public AI

Vanderbilt Policy Accelerator:  In a recent op-ed in the Washington Post, OpenAI CEO Sam Altman posed a simple but striking question: “Who will control the future of AI?” Altman frames the choice as between two futures: “Will it be one in which the United States and allied nations advance a global AI that spreads the… Continue Reading

Google Scholar is not broken (yet) but there are alternatives

London School of Economics: “…Google Scholar has advantages over traditional academic databases like Scopus and Web of Science: it’s free to use, requires no log in for searching, and has more comprehensive coverage, especially of non-journal sources such as books and theses. These benefits are particularly important for unaffiliated scholars without institutional access to resources,… Continue Reading

Anthropic’s new AI model can control your PC

TechCrunch: “In a pitch to investors last spring, Anthropic said it intended to build AI to power virtual assistants that could perform research, answer emails, and handle other back-office jobs on their own. The company referred to this as a “next-gen algorithm for AI self-teaching” — one it believed that could, if all goes according… Continue Reading

What’s In a Lie? On the Different Ways Politicians Mislead the Public

Lit Hub: “…Today, there’s still a range of opinions about using the word. Glenn Kessler, the Washington Post Fact Checker, uses it broadly to refer to Trump’s “election lies” or “the big lie.” FactCheck.org doesn’t use it. But maybe we’ve been too cautious. A 2018 study by researcher Paul Mena found a disconnect between journalists… Continue Reading

People think they already know everything they need to make decisions

Ars Technica: The world is full of people who have excessive confidence in their own abilities. This is famously described as the Dunning-Kruger effect, which describes how people who lack expertise in something will necessarily lack the knowledge needed to recognize their own limits. Now, a different set of researchers has come out with what… Continue Reading

Media Monitoring Guide Everything You Need to Know

Muck Rack – Media monitoring is the practice of listening, watching, and tracking media coverage and conversation about your organization, your industry, your competition, and topics that relate to your industry. Table of contents What media monitoring means in PR Why is media monitoring so hard? What to monitor and where to start What functionality… Continue Reading

The 37signals Guide to Internal Communication

The how, where, why, and when we communicate. Long form asynchronous? Real-time chat? In-person? Video? Verbal? Written? Via email? In Basecamp? How do we keep everyone in the loop without everyone getting tangled in everyone else’s business? It’s all in here. Rules of thumb, and general philosophy – Below you’ll find a collection of general… Continue Reading

How to find helpful content in a sea of made-for-Google BS

HouseFresh: “Uncovering the tactics used by big media content farms, SEO pattern makers, content thieves and AI slop creators to fool Google’s enshittified algorithm (so you don’t fall for them, too). At the beginning of 2024, we said Google was killing independent sites with its bias towards established media outlets, even in cases where these… Continue Reading